Services

The Health Department of the Velocity Interoperability Network provides the services below to the staff of member organisations and to citizens of the Velocity Interoperability Network. Services are provided without charge to those entitled to them. Visitors to the Network may use the Department's clinics and emergency services; a charge may apply for non-urgent care.

Occupational health

Pre-employment and periodic health assessments for staff of member organisations; assessment of fitness for work following illness or injury; advice to member organisations on workplace health and safe working conditions; and vaccination and screening programmes for staff whose duties require them.

Clinics at major sites

General clinics for staff and citizens at the principal sites of the Network. Clinics treat minor illness and injury and refer patients where further care is needed, issue repeat prescriptions and carry out routine monitoring for long-term conditions. Consultations are by appointment; walk-in attendance is accepted for urgent matters.

Emergency response

First response to medical emergencies at Network sites and coordination of transfer to hospital care where required. The Department leads the public health response to outbreaks of infectious disease within the Network and supports member organisations in preparing emergency and continuity plans.

Attending a clinic. The steps below apply to all clinics of the Department.

1. 1

   Step 1: Check that you are entitled to care

   Staff of member organisations and citizens of the Network are entitled to the Department's services without charge. Visitors may use clinics and emergency services; a charge may apply for non-urgent care.

2. 2

   Step 2: Make an appointment

   Appointments are arranged by writing to the Department, which confirms them by email. Urgent matters are seen without an appointment during clinic opening hours.

3. 3

   Step 3: Bring identification and records

   Bring your staff or citizen identification, a record of vaccinations and details of any regular medicine.

4. 4

   Step 4: Attend the clinic

   Arrive a few minutes before the appointed time. If you cannot attend, write to the Department so that the time can be offered to another patient.

The locations, opening hours and session times of the six clinics are set out on the Clinics page, and the schedule of vaccination and screening programmes on the Vaccination and Screening Programmes page. The Department's activity and capacity figures are published on the Statistics page.

Enquiries may be sent to contact@health.gov.vin. For current health advice, see Advice; for answers to common questions, see the frequently asked questions.